For articles and help relating specifically to our service providers hosting services please view the Fasthosts online knowledge-base for more information.

Our online knowledge base is at the heart of our support service, providing a comprehensive range of articles and guides. Choose from the categories below.

Email articles

• Accessing email on your computer   (11 articles)
• Accessing email on your web browser   (9 articles)
• Accessing Exchange mailboxes from your computer   (8 articles)
• Creating and removing a mailbox   (4 articles)
• Exchange 2003 mailboxes   (14 articles)
• Mail forwarders   (4 articles)
• Mail sent directly to your Phone or PDA   (27 articles)
• Mailbox settings and configuration   (8 articles)
• Mailbox storage space   (3 articles)
• Outlook 2003   (4 articles)
• Troubleshooting   (9 articles)
• Virus and spam protection   (6 articles)

Articles in this category

• Backing up your email  (added 09-May-07)
• Managing your DNS for Fasthosts email-only packages
• Sending multiple emails
• What is roaming SMTP?

Web hosting articles

• Blogging   (27 articles)
• Databases   (25 articles)
• FrontPage Extensions   (8 articles)
• Linux   (8 articles)
• Load balancing   (1 article)
• MatrixStats   (7 articles)
• Scripting   (34 articles)
• SiteBuilder   (5 articles)
• Streaming media   (3 articles)
• TrafficDriver   (24 articles)
• Troubleshooting   (2 articles)
• Uploading files with FTP   (22 articles)

Articles in this category

• Backing up your website
• Fasthosts shared hosting server types
• Flash movies no longer work in Internet Explorer
• How to get a website online
• Securing your website
• Test domains explained
• Using cookies safely

Documentation

Downloadable user guides and manuals.

• Changing email passwords

  How to change mailbox passwords in Outlook Express, Windows Mail, Outlook 2003, Outlook 2007, Thunderbird, Mac mail & Entourage.

• Mailbox control panel user guide

  Activate standalone mailbox control panels for your customers, then provide this easy step-by-step user guide.

• Blogging quick start guide

  "Blogging in a hurry" guide provided by Blogware. All your customers need to know to get their blog up and running.

• TrafficDriver user guide

  This step-by-step user guide will help your customers to get the most out of their TrafficDriver SEO control panel.

• Blog publisher control panel guide

  Comprehensive user manual for your customers'
  Blogware control panels - including advanced features.

• Outlook Web Access user guide

  For your Exchange mailbox customers: comprehensive guide to the Microsoft Outlook Web Access (OWA) interface.

• Outlook 2003 product guide

  For your Exchange mailbox customers: Microsoft's guide to Outlook 2003 (free software with Exchange mailboxes).

• MatrixStats user guide

  This manual provides an overview of the MatrixStats product plus a comprehensive guide to its unique features

Other guides..

• MySQL quick start guide

  Essential information on setting up MySQL databases on our shared hosting platform.

• eMerchant API guide

  Create secure online card payment pages with
  the eMerchant API (eMerchant account required).

• eMerchant back office user guide

  Make the most of your eMerchant Back Office control panel (eMerchant account required).

• Scripting with Perl

  Useful Perl scripting examples and helpful tips
  for use on our shared web hosting platform.

• Scripting with ASP

  Useful ASP scripting examples and helpful tips
  for use on our shared web hosting platform.